1.
INTRODUCTION
This privacy notice provides you with details of how
we collect and process your personal data through your use of our site www.dawsonsofsedbergh.co.uk.
By providing us with your data, you warrant to us that
you are over 13 years of age.
W Dawson and Son Ltd is the data controller and we are responsible for your personal data (referred to as 'we', 'us' or 'our' in this privacy notice).
Our full details are:
Full name of legal entity: W Dawson and Son Ltd
Email address: office@dawsonsofsedbergh.co.uk
Postal address: Station Yard, Sedbergh, Cumbria, LA10 5HP
Telephone: 015396 20210
It is very important that the information we hold
about you is accurate and up to date. Please let us know if at any time your
personal information changes by emailing us at
office@dawsonsofsedbergh.co.uk
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
●
Customer Data
that includes data relating to any purchases of goods and/or services such as
your name, title, billing address, delivery address email address, phone
number, contact details, purchase details and your card details. We process
this data to supply the goods and/or services you have purchased and to keep
records of such transactions. Our lawful ground for this processing is the
performance of a contract between you and us and/or taking steps at your
request to enter into such a contract.
Sensitive Data
We do not collect any Sensitive Data about you.
Sensitive data refers to data that includes details about your race or
ethnicity, religious or philosophical beliefs, sex life, sexual orientation,
political opinions, trade union membership, information about your health and
genetic and biometric data. We do not collect any information about criminal
convictions and offences.
Where we are required to collect personal data by law,
or under the terms of the contract between us and you do not provide us with
that data when requested, we may not be able to perform the contract (for
example, to deliver goods or services to you). If you don't provide us with the
requested data, we may have to cancel a product or service you have ordered but
if we do, we will notify you at the time.
We will only use your personal data for a purpose it
was collected for or a reasonably compatible purpose if necessary. For more
information on this please email us at
office@dawsonsofsedbergh.co.uk.
In case we need to use your details for an unrelated new purpose we will let
you know and explain the legal grounds for processing.
We may process your personal data without your
knowledge or consent where this is required or permitted by law.
We do not carry out automated decision making or any type of automated profiling.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you by you providing the
data directly to us (for example by filling in forms on our site or by sending
us emails). We may automatically collect certain data from you as you use our
website by using cookies and similar technologies. Please see our cookie policy
for more details about this.
We may receive data from third parties such as
analytics providers such as Google based outside the EU, advertising networks
such as Facebook based outside the EU, such as search information providers
such as Google based outside the EU, providers of technical, payment and
delivery services, such as data brokers or aggregators.
We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
4. MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you
marketing messages at any time by following the opt-out links on any marketing
message sent to you or OR by emailing us at
office@dawsonsofsedbergh.co.uk
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers
- Government bodies that require us to report processing activities.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your
data to respect the security of your personal data and to treat it in
accordance with the law. We only allow such third parties to process your
personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
- We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
- If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We
will only retain your personal data for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the
data for we look at its amount, nature and sensitivity, potential risk of harm
from unauthorised use or disclosure, the processing purposes, if these can be
achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic
information about our customers (including Contact, Identity, Financial and
Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at office@dawsonsofsedbergh.co.uk
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner�s Office (ICO), the UK supervisory authority for data protection issues ( www.ico.org.uk ). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
11. COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.